Upon registration, participants will receive instructions on how to access the online self-study system run by APhA. This will require the use of a registration code which is redeemed to fit wiht a specific live date seminar. (see refund information regarding redemption of code). Please note, it is recommended that at least one full week is allowed to complete the Self-Study portion of the certificate program prior to the live seminar.
Once having registered online and having redeemed the course code, the participant will have access to written modules. After reading each module, pharmacists will be able to:
Module 1. The Current Landscape for MTM Services
- Explain the key components of medication therapy management (MTM).
- Discuss the MTM provisions of the Medicare Part D benefit, including requirements established by the Centers for Medicare and Medicaid Services and the Affordable Care Act.
- List new opportunities for providing MTM services that were created by the Affordable Care Act, including patient-centered medical homes, accountable care organizations, and transition of care activities.
- Cite data that describe the current status of MTM provision in the United States.
- Identify potential sources of reimbursement for the provision of MTM services.
- Define the five core elements of the MTM service model.
- Discuss the development of quality measures for MTM services.
- Describe the economic and clinical outcomes that are affected when pharmacist-provided patient care services increase.
- Explain the importance of advocacy to the development of MTM services.
Module 2. Becoming an MTM Practitioner: A Plan for Success
- Describe the components of a business plan.
- Evaluate the strengths and weaknesses of current pharmacy operations and list potential services and barriers using a SWOT analysis and needs assessment.
- Write goals for providing medication therapy management (MTM) services.
- Describe appropriate activities for technicians, student pharmacists, and pharmacy practice residents involved with MTM services.
- Discuss reimbursement strategies to incorporate in the MTM business model.
- Outline the process and key considerations of making MTM services operational and integrated with existing services.
- Identify measures to track the economic, clinical, and humanistic outcomes of an MTM service.
- Project revenues and expenses to establish fees for MTM services.
- Review elements of a marketing plan for attracting patients, providers, employers, and payers to MTM services.
Module 3. Getting Ready for MTM Service Delivery: Knowledge and Skills
- Identify areas of therapeutic knowledge essential for providing medication therapy management (MTM) services.
- List at least seven types of medication-related problems and possible solutions.
- Describe strategies for and limitations of using clinical practice guidelines during MTM services.
- Explain pharmacodynamic and pharmacokinetic changes that are common in elderly adults.
- Define the term geriatric syndromes.
- Explain the risks of medication-related problems in elderly patients, and strategies for reducing their incidence.
- List patient assessment strategies that may be useful during MTM visits.
- Identify patients with low health literacy.
- Describe techniques that support open communication with patients, including open-ended questions and active listening techniques.
- Describe a strategy for improving the cultural competence of pharmacists providing patient care during MTM visits.
- Identify the stages of behavior change in the Transtheoretical Model of Change.
- Describe the communication process used in motivational interviewing.
- Outline ways to adapt patient communication strategies when caring for patients with functional impairments.
Module 4. Ready for Action: Conducting an MTM Encounter
- Identify pertinent information that should be obtained from patients and other health care providers prior to a medication therapy management (MTM) visit.
- Explain how to greet a patient and begin a patient interview during a medication therapy review.
- Systematically review a patient’s medication regimen to assess for medication-related problems (MRPs).
- Assess whether an elderly patient requires dosage adjustments for drugs that are cleared renally.
- Describe a strategy for prioritizing MRPs.
- Identify components of the personal medication record and medication-related action plan.
- Describe the steps involved in completing an assessment of a patient’s medication-related needs.
- Document an MTM visit.
- Explain information that should be included in a SOAP note.
- Describe how to document MTM services for internal records, patient records, and communications with third parties.