- Working with North Americans
- Initial Fact-Finding Phase
- Win-Win Situations
- Reacting to Initial Resistance
- Reformulating Strategies
- Ratification from Superiors
- Follow-Up after Negotiations
- Logistical and Emotional Needs
- International vs. Corporate Style
- Stereotype: Pushy American
- Stereotype: Short-Termed Focused
- Stereotype: Limited Cultural Knowledge
- Stereotype: Always in a Hurry
- Stereotype: Litigious in Nature