Mistakes
May 29th, 2014 | Published in Uncategorized
The Register: Fat-fingered admin downs entire Joyent data center
As for the fat-fingered administrator? “The operator that made the error is mortified, there is nothing we could do or say for that operator that is going to make it any worse, frankly,” Cantrill said.
Nor would Joyent want to, he explained. The goal for the company is to learn from the problem and get better, not mete out punishment. “You don’t teach dolphins with a shock collar,” Cantrill explained.
This used to be the attitude throughout the University, and still seems to apply here in ITS-Systems. From what I’ve heard, though, there are places where “meting out punishment” seems to be the rule now.