Work In Progress

Srinivasan, Raji, and Gulen Sarial-Abi, “Consumers’ Responses to Brand Harm Crises Caused by Algorithm Errors,” being revised for revision request at the Journal of Marketing.

Andrea Ordanini, Raji Srinivasan, and Anastasia Nanni, “Making Words Speak: Leveraging Consumer Insights from Online Review Text to Improve Service Quality, revision requested at Management Science.

Verdiana Giannetti, and Raji Srinivasan, “Lobbying and Product Recalls in the Medical Devices Industry,” being revised (reject and resubmit) for Journal of the Academy of Marketing Science.

Gopal Das, Shailendra Jain, Durairaj Maheshwaran, Rebecca Slotegraaf, and Raji Srinivasan, “Impact of Pandemics for Customer and Marketing Outcomes,” revision requested at Journal of the Academy of Marketing Science.

Nandini Ramani, and Raji Srinivasan, “How Marketing can Help Firms Improve Performance through Mandated Corporate Social Responsibility Spending: Evidence from a Quasi-Experiment,” being prepared for Marketing Science.

Raji Srinivasan, Gulen Sarial-Abi, and Sergej von Janda, “Customers’ Privacy Concerns when Personal Data is used for Innovation vs. Personalization,” being prepared for submission to Journal of Marketing.

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