
About CPAN
Texas CPAN offers offers real-time access to a multidisciplinary network of mental health experts — including psychiatrists— for peer-to-peer consults by phone, vetted and personalized referrals and resources, and behavioral health continuing medical education (CME) opportunities. Call the statewide hotline today at 888-901-2726.
Click to read the transcript of “CPAN at Dell Medical School”:
Mental health is a time-sensitive issue, and the longer that a child spends either in crisis or in a negative environment, the harder it is, uh, to recover. When a family reaches out, we need to be able to move quickly and get them what they need. CPAN is the Child Psychiatry Access Network, a program that essentially is a hotline for PCPs.
We are able to provide a resource for those primary care providers to advise them, support them in any way they need around the mental health of the kids that they’re seeing. The biggest benefit I have is being able to speak on the phone to a psychiatrist about my patients. The process for A PCP is they dial our number, a call agent from our team will take down their information, take down some of the information about the nature of the call, and then the PCP would just wait for about 30 minutes for a callback from us.
We are fully state funded, so it does not cost the PCPs anything. Um, it is completely free to engage in our program. As a professional, I feel like I benefit a great deal because I’m not only learning as the psychiatrist or are helping us with these complicated cases, but also able to help my patient.
That’s my job. They have a huge amount on their plates and I think having that person that they can use as support or that person that they can lean on as support, um, is really, really helpful.
What Is CPAN?
Dell Medical School (DMS) is part of the Texas Child Psychiatry Access Network (CPAN), a group of access centers providing child and adolescent behavioral-health consultation services, as well as training opportunities for primary care providers.
CPAN’s network of pediatric psychiatrists and therapists assist providers in addressing mental health conditions by offering:
• Mental health and symptom assessments.
• Medication management.
• Resource and referral assistance. (Learn more at this link.)
• Diagnostic clarification.
Why Choose CPAN?

More children and youth need mental health support than ever before, and CPAN is expanding mental health care access for patients up to age 22.
• Families often wait months to see a child psychiatrist when they need treatment immediately.
• Children and families trust their pediatric health clinicians — and see them regularly.
• CPAN is state-funded, so there is no cost to clinicians or families.
• Your time consulting with CPAN may be billable.
• We are here to support you and save you time.
Who We Serve
CPAN reaches primary care providers across Texas via four regions, which are served by 12 institutional hubs — including Dell Medical School. To reach DMS CPAN, dial 888-901-2726, select 3 for the region and 1 for the institution. Calls are directed based on the provider’s clinic location, not the patient’s location. If a patient lives in an area served by a different hub, the provider should still call the CPAN hub in which their clinic is enrolled. Calls made to different hubs will be transferred.
How It Works
Step 1
Call 888-901-2726,
select option 3 for Valley and Central Regions, then option 1 for Dell Medical School. Or text us at 512-575-2601 and get a response within five minutes.
Step 2
Provide basic information to a CPAN Behavioral Health Consultant.
Step 3
A CPAN psychiatrist will call back within 30 minutes, or CPAN will provide local, vetted resources and referrals that are specific to your patient, within one business day.
Additional Opportunities
CPAN Direct
CPAN now offers free, one-time consultations with a CPAN child and adolescent psychiatrist with the goal of obtaining a better understanding of patients’ mental health needs and supporting providers as they continue to provide psychiatric care.
Continuing Medical Education
Continuing medical education (CME) opportunities are for clinicians to develop their skills and learn valuable insights about mental health to better serve their patients. We offer a variety of accredited educational opportunities, including on-demand recording of past presentations. Learn more in the links below.
Enroll now for free access to real-time consultations, personalized referrals, and valuable resources.
For immediate mental health resources, call 800-273-8255. To find help for you or your family, visit MentalHealthTx.org.


