Job: Travel Account Manager/Tour Specialist (MIR Corporation)

Deadline for Applications: Ongoing Until Filled

See MIR Corporation’s posting below:

“Award-winning travel firm MIR Corporation seeks an articulate, reliable individual with rock-solid organizational and administrative skills, superior time management and attention to detail to provide personalized customer service while managing complex travel logistics from A to Z in our Seattle headquarters team.

We are a very busy team of hard-working travel professionals who are passionate about designing award-winning trips and delivering top-drawer service. We’re located in quirky Pioneer Square in one of the city’s oldest buildings with tall ceilings and a funky charm and above a famous guitar store (yes some of us hear impromptu concerts).

We are seeking an individual interested in learning about the day-to-day operations of a highly specialized entrepreneurial-oriented boutique adventure travel company and who understands the value of travel to lesser-known destinations at the crossroads of Europe & Asia. You will interact with a well-traveled, internationally-minded staff and service a sophisticated clientele. You will have responsibility over a significant number of trip departures, managing behind-the-scenes trip logistics as well as helping people prepare for their journeys. Areas of focus of this position include (but are not limited to):

  • Destination and Itinerary Expertise;
  • Sales & Sales Support;
  • Client Pre-Departure Service;
  • Tour Program Development & Budgeting;
  • Tour Operations Management.

The ideal candidate will: have firsthand travel experience in, and a passion for, MIR’s core destinations (Central Asia/Silk Route, Central/East Europe, Russia, China, Balkans); be able to think on one’s feet while conversing with guests and answering questions; be a clear, confident communicator with excellent English language ability who is able to write and speak persuasively and easily establish rapport with our travelers; be flexible yet extremely detail oriented and able to prioritize day-to-day activities; be comfortable navigating multiple Mac applications and other job functions simultaneously; be able to work harmoniously within a small team environment; be able to adapt to a collaborative and independent workflow; be resilient to pressure and able to juggle multiple priorities and tight timing constraints; have two-five years of customer service and/or tour operations experience in a for-profit setting.

This is a full-time office position in Seattle (Mon-Fri), with comprehensive benefits; salary DOE. This position may involve travel to MIR’s destinations up to 2-4 weeks/year, depending on interest and experience.

For more information on how to apply please go to: http://www.mircorp.com/about-mir/careers/

We are eager to hear from you if you meet the qualifications. Please submit your resume, references and a detailed cover letter for consideration. Please elaborate in your letter why you’re the perfect fit for MIR and this position. Only submissions accompanied by a cover letter and references will be considered — thank you for your understanding. No phone calls please.”