March 23, 2020 – SERVICE ANNOUNCEMENT
The FAC walk up Service Desk is currently closed. The Service Desk’s current call center hours are M- F from 6 AM – 10 PM. Weekends 10 AM – 5 PM.
The ID Center (MWF 9 AM – 1PM) can also provide limited Service Desk support.
The Service Desk provides the University of Texas community with a centralized point of contact for help with a variety of topics, including questions concerning information technology, business processes, services, applications, and navigating IT @ UT.
In Person (Currently closed): Flawn Academic Center (FAC).
Submit a ticket: firstname.lastname@example.org
Check ticket status (EID required): ServiceNow