Researchers conducted nine focus groups with leadership, clinical staff, and peer specialists at three different organizations implementing person-centered recovery planning (PCRP) in Texas.
Staff attributed nine organizational accomplishments to PCRP implementation: increased consumer engagement; organizational/cultural shift to recovery-oriented care; more recovery-oriented and person-centered treatment plans; clinician growth; all treatment team members are engaged and have a voice; better care and consumer outcomes; peer specialists have more autonomy and respect from other staff members; staff buy-in/commitment; and peer specialists are more engaged with consumers.
However, staff also described twelve key barriers to successful PCRP implementation: a lack of time and resources; staff lack knowledge, training, and confidence; barriers related to software and the structure of plans; the difficulty of sustained organizational change; lack of staff buy-in; dissemination barriers; leadership barriers; problems with coaching, training, and technical assistance; consumer skepticism/lack of engagement; state and policy barriers; non-collaborative planning; and a lack of clarity about how to apply PCRP to different types of consumers.