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Announcements

• 🚨 New virtual appointment platform:
  As of Friday, May 23, 2025: TCHATT is utilizing a new virtual appointment platform (Athena – our medical record system), which prompts users who are entering the virtual setting to to identify themselves and their relationship to the patient (student). Campus liaison’s will continue to
  receive Google virtual meeting invitations; however, guardians will receive their link to join an appointment directly from Athena to their device.
• 💻 We have updated our 24-25 academic year Technology Whitelist, please share this document with your district technology contacts to prevent disruptions in TCHATT services. Your district’s student and staff computers will need access to the following URL: https://telehealth.px.athena.io/[APPOINTMENT NUMBER]

Reminders

• Cancellations: Please notify TCHATT at least 24 hours before canceling or rescheduling appointments. Advanced notice allows us to accommodate other students in need.
• Scheduling: Campus liaisons, please schedule one registration appointment per student at a time, with the goal of finding the most appropriate and available slot. Also, when revising a student’s registration appointment, please cancel the original appointment before booking the new one.
• Our phone number has changed! You will now be able to reach Dell Medical School’s TCHATT program through one phone number: 512-222-5729. Learn more here.