UPDATE: This issue was fixed on NOV 30, 2021. New sites created after this date are not affected by the missing image issue.
The UBS team is aware of an issue resulting after a new site has been created. The image for the Lead Story Post that should display at the top of your site is not being displayed.
It will appear like this, notice the Lead Story Post broken image at the top of the page.
How To Fix this on your Site
Before you begin, download this image file to your computer. You will use it in Step 5 below.
Download Longhorn image
- Log into your site
- Go to All Posts > Click ‘Edit’ on Lead Story Post
- Click on ‘Set featured image’
- Click on Upload files
- Click Select Files and Browse to the longhorn1600.jpeg that you downloaded to your computer. Select that file.
- Add Alt Text
- Click on ‘Set featured image’
- Now you are back on your page and click Update
You should now see the image at the top of the page on your site, like the image below. You can begin editing and adding content as needed.
You can also create a new Lead Story Post. Follow these instructions for creating a new post for the top of your homepage.
https://sites.utexas.edu/customizing-the-hero-image-and-lead-story/
Reminder: The Lead Story image must be 600 pixels width x 460 pixels height.
