Interesting talk from Jean Claude Monney, now leading KM initiatives at Microsoft. I am generally disappointed in most KM discussions, they seem strong on claims, short on evidence and spend a lot of time trying to change people’s behavior despite everything we know about how humans and organizations operate. That said, sometimes people do push this area forward. Give it a listen – this is short on visuals but there are some deep issues discussed within. Time for a KM comeback?
Achieving Excellence in Global Value Chain – Jean-Claude Monney Group VP STMicroelectronics from Jean-Claude F. Monney on Vimeo.