Mission and Values

The University of Texas Enterprise Technology Mission

Advancing the University’s digital ecosystem to empower the Longhorn community to learn, discover, and succeed.

Value Statements

  1. Engage our teams, campus partners, and the broader university community to foster collaboration, innovation, and belonging.
  2. Invest in the growth of IT professionals throughout the university to place job and career satisfaction, development, and opportunity at the center of organizational decisions and design.
  3. Build an organization that is both agile enough to leverage new opportunities and disciplined enough to oversee mission-critical operations.
  4. Delight the community through exceptional customer experiences.
  5. Consistently evolve the organization by measuring our performance through customer feedback, internal team discussion, service metrics, and financial stewardship.
  6. Provide a technological environment that allows the Longhorn community to succeed and thrive.
  7. Design and deliver technology that enhances teaching, learning, research, and operational endeavors
  8. Ensure a compliant, accessible, and secure technology ecosystem.
  9. Promote the democratization of data to enable informed decision making, machine learning, and the forward-facing utilization of our institutional knowledge.
  10. Maintain a strict practice of ensuring individual and institutional privacy in the management of information.

Value Themes

  1. Collaborative Innovation and Belonging: This theme emphasizes the importance of engaging with teams, partners, and the community to foster a culture of innovation and a sense of belonging. It aligns with the value of investing in the growth of IT professionals and building an agile organization capable of leveraging new opportunities.
  2. Customer-Centric Excellence: This theme focuses on delighting the community through exceptional customer experiences and consistently evolving the organization by measuring performance through various feedback mechanisms. It resonates with the value of providing a technological environment that enables success and thriving for the Longhorn community.
  3. Secure and Accessible Technology for Empowerment: This theme underlines the commitment to ensuring a compliant, accessible, and secure technology ecosystem. It promotes the democratization of data for informed decision-making and maintains a strict practice of privacy management. This theme supports the value of designing technology that enhances teaching, learning, and research endeavors.

These themes encapsulate the essence of the values we have created and provide a structured approach to aligning organizational efforts with these core principles.