Tag Archives: ET

August 2024 Updates from the Office of the CIO

I am thrilled to share the progress we have made in recent months. Our collective efforts have led to significant advancements that have not only enhanced our digital infrastructure but also improved the overall experience for our community.

One of our major accomplishments is nearing completion with two significant network equipment lifecycle projects. The installation of wireless access points is 97% complete, with 3,636 out of 3,759 access points installed across 160 buildings. This project supports newer encryption technologies, improves Wi-Fi performance, and accommodates more user devices. Additionally, the installation of vulnerable switch replacements is 96% complete, with 976 out of 1,020 switches installed across 162 buildings. This initiative reduces risk by eliminating switches that can no longer be security patched, vastly improves performance, and reduces the number of switch models we need to support, lowering the complexity of operations and improving service.

We have also made significant strides in teaching and learning technology. The Simple Syllabus Tool, which provides an easily usable, standardized template for syllabus production and submission, has seen a 259% increase in adoption for the Fall 2024 term compared to Spring. Additionally, we have completed 73 Canvas integration requests between July 1 and August 29, 2024, with 19 more in progress. These integrations ensure that faculty needs are met while protecting student data and lowering the University’s risk of exposing FERPA data.

Another noteworthy achievement is the launch of the Guest Authentication SSO service. This service enhances application access and security for UT guests, visitors, private industry partners, and research collaborators, significantly reducing the need for guest EIDs. Early adopters, such as the Texas Advanced Computing Center and The Alienware Longhorn Esports Arena, have reported high user satisfaction and seamless integration, illustrating the potential for broader application across the University.

These accomplishments are a testament to the hard work and dedication of our Enterprise Technology (ET) team and our partners. Your unwavering commitment and collaboration have been invaluable in achieving these milestones. Together, we have set a new standard for excellence and innovation.

Thank you for your continued support and collaboration. Let’s keep pushing the boundaries and achieving great things together.

July 2024 Updates from the Office of the CIO

Celebrating Our Achievements: A Summary of Recent Projects

As we continue to innovate and enhance our digital infrastructure, I am thrilled to share some of the remarkable work our teams have accomplished recently. These projects not only demonstrate our commitment to excellence but also highlight the collaborative spirit that drives our success.

Business Process Workflow for Mobile Application Development

Scott Richardson, Manager of the Technical Customer Support Team, recognized the need for a defined process for mobile application development. This initiative ensures that applications are useful, intuitive, secure, and aligned with the UT brand. Scott’s team has been instrumental in guiding customers through this process, and they are currently finalizing the workflow and approvals1.

REDCap Service for the Research Community

In collaboration with the VP-Research, our Campus IT Infrastructure and Services team has initiated a project to provide a central REDCap service for the campus researcher community. This secure, web-based application supports data capture for research studies and aims to offer a robust, scalable service shared across multiple colleges and units2.

GitHub Copilot Proof of Concept (POC)

There is significant interest across campus in testing GitHub Copilot to improve developer productivity and generate more secure code. This POC, a collaboration with Enterprise Technology and many CSUs, has received ISO approval and is now underway3.

MS Azure AI/ML Cloud Services Approval

We are excited to announce that MS Azure AI and ML services are now ISO approved for confidential data. This approval allows CSUs across campus to use these cloud services to support their business needs, significantly expanding our capabilities4.

New MyUT Student Portal

The new MyUT student portal, launched on July 25, 2024, offers a secure, streamlined, and personalized student service. This project, in partnership with Modo Labs, improves security, enhances the student experience, and reduces annual renewal costs. The new portal is a testament to the collaborative efforts of many teams across the university5.

Onboarding of New Data Center Regional Customer

We have successfully onboarded the University of Texas Medical Branch (UTMB) as our newest and largest regional customer in the data center. This migration project helps lower the subsidy needed to run the data center, freeing up additional budget for Enterprise Technology6.

5G Cellular Wireless Network Upgrades

Our Network and Telecommunications team has overseen the installation of new radios and antennas to support 5G services on the main campus and at DKR-Texas Memorial Stadium. These upgrades will significantly enhance network speeds, capacity, coverage, and reliability7.

Financial Aid and Scholarship Management Systems

We have rolled out new financial aid and scholarship management systems to modernize student services on campus. These systems provide improved compliance, better visibility into financial aid offerings, and more powerful tools for scholarship awarding committees8.

Acknowledgments

I want to extend my heartfelt thanks to the UT ET team and all of our partners for their dedication and hard work. These achievements would not have been possible without your collaboration and commitment to excellence.

June Updates from the Office of the CIO

I am thrilled to share some significant updates on various IT projects and initiatives happening at the University of Texas. These projects are set to enhance our digital infrastructure, improve service delivery, and foster innovation across the campus.

One of the major highlights is the Networking and Telecommunications Upgrade. Our campus wireless network is undergoing a major lifecycle upgrade, with 91% of the new Wi-Fi 6e wireless access points already installed across 160 buildings. This upgrade is expected to be completed by August 30, 2024.

In addition, we are making strides in Mainframe Modernization. Efforts are underway to improve application interconnectivity and developer tools for the mainframe, including enhancements to the Log4Natural product to enable better logging and alerting via Splunk. The campus rollout is expected in July.

Another exciting development is the Data Center Onboarding. The University of Texas Medical Branch (UTMB) is being onboarded as a new regional customer in the data center. Electrical upgrades and the installation of 76 new devices have been completed, with the first live migration scheduled for July 9th.

The UT Works Program is also making significant progress. Currently in the End-To-End testing phase for its Phase 1 implementation, the program aims to modernize campus operations and improve service delivery and data management. It is set to go live in November 2024.

We are also fostering collaboration among IT groups through the Service Desk Collaboration initiative. Regular meetings and a dedicated Teams room have led to improved issue resolution and service desk efficiency.

Moreover, the Caption and Transcription Service team has been integrated into Enterprise Technology to streamline digital accessibility support and form a Digital Accessibility Center (DAC).

In collaboration with AWS Innovation Center, we have launched the AI Tutor Initiative. This project aims to personalize learning by providing a customizable AI solution for faculty, with an initial six-week venture underway.

For a more detailed overview of these projects and initiatives, we invite you to download the full report in PDF format. Stay tuned for more updates as we continue to enhance our digital infrastructure and services!