Bear with me, I am going to just do some outloud thinking. I want to make sure I get my thoughts down on leveling the vocabulary around the AI explosions happening around us. What are the differences between AI platforms, AI products, and AI features and why each has a critical role in our strategy.
I believe in an enterprise as large and diverse as ours, an AI platform will provide the foundation. In my mind, platforms are flexible, scalable, and built for creating custom solutions. They give us the ability to develop, integrate, and innovate on top of a common framework. I believe that investing in a campus-wide AI platform that serves as the bedrock for much of what we’re doing across research, teaching, and operations is the right thing to do. It’s the engine that drives AI innovation and allows the community to participate at scale to create solutions tailored to unique needs.
Then there are AI products like M365 Copilot. Copilot enhances collaboration, improves workflow, and helps us get more out of the underlying Microsoft 365 platform we’ve already embraced. An AI product is standalone, one that fits into a larger AI strategy. It exists above or adjacent to our platform, enhancing daily operations while complementing the custom AI solutions we’re building.
Finally, there are AI features like Apple Intelligence, which come baked into devices like your iPhone. These are the quiet, background AI capabilities that make your user experience more intuitive and personalized. But by themselves, they’re limited in scope—enhancing specific tasks rather than transforming entire workflows.
The strategy that I am envisioning begins with a platform approach. It gives us the power to drive true innovation and adoption by the community. Providing a common platform does not preclude us from also investing in AI products like M365 Copilot, bringing in vertical solutions that can serve parts of the university. The platform is our foundation for building and adapting AI to meet the diverse needs of our students, faculty, and staff. By leveraging one platform at this level, it allows us the greatest chance to innovate, grow our internal expertise, and control our long-term success.