Empathy in Action: Sunshine Calls for Life with Diabetes Improving diabetes management by integrating interventions for depression with supported self-management. Program: Empathy in Action: Sunshine Calls for Life with Diabetes Population: FQHC clinic patients with limited resources & unmanaged diabetes (A1C>8.0) Partners: Lone Star Circle of Care Location: Austin, TX Question: Can an empathetic telehealth program support those with unmanaged diabetes & help them achieve better A1C control? Components: Health callers Outcomes: Hemoglobin A1C, Mental Health Time Period (first results): 6 months Results: Randomized trial in progress; 210 recruited (1/23)