Deadline: Open Until Filled
Are you interested in being part of a team that continues to innovate the way people and machines interact? The launch of Siri was a defining moment in the history of Artificial Intelligence. Siri offers a faster, easier way to get things done on your Apple devices, even before you ask. Millions of people now use Siri to send messages, play their favorite song or even take a selfie. The AI/ML team is passionate about technology with a focus on enriching the customer experience. We are looking for a motivated Annotation Analyst that demonstrates active listening, integrity, acute attention to detail, and is passionate about impacting our customer’s experience. Bring passion and dedication to your job and there’s no telling what you could accomplish.
This position will be based at the Center Lake corporate campus in Austin, TX.
Key Qualifications
- Fluency in the Russian language with excellent comprehension, grammar and proofreading skills
- Excellent English reading comprehension and writing skills
- Highly organized with strong attention to detail
- Excellent active listening skills with the ability to understand verbal nuances in Russian dialect, including the variations across different provinces and territories
- Demonstrates attention to detail and critical thinking skills in evaluation of Siri’s language usage and dialect
- Ability to independently navigate systems and tools
- Demonstrates integrity and focuses on customer privacy
- Experience in content review or a similar environment, prior testing experience preferred
- Demonstrates flexibility and adaptability to changing work-flows and responsibilities
- Grows with a team where expertise is shared and feedback is welcomed
- Excels at working independently to make timely decisions and take appropriate actions
- Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
- Successfully meets or exceeds targets, working within tight deadlines
- Ability to identify business process solutions that increase efficiencies
- Ability to maintain focus and aim for high results through large volumes of tasks
Description
Our team is comprised of very talented individuals, who are passionate about AI/ML and ensuring Apple services are at their best. As part of the Annotation Team you’ll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you’ll listen and transcribe audio files and evaluate Siri’s response and language usage, from customers who have opted in to the grading program. You’ll use your language and cultural knowledge, along with analytical skills, to evaluate responses against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use Siri and use this knowledge for improvements.
Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We’ll train you to be an expert in understanding, supporting and improving the customer experience. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount.
We are seeking applicants with fluency in the Russian language.
Education & Experience
Bachelors degree or equivalent work experience preferred
Additional Requirements
Ability to work Monday- Friday from 8:00am-5:00pm local time; with scheduling and work flexibility based on business needs
Able to meet minimum typing speed of 40 WPM
Positions with language skills require strong grammar and cultural awareness
Successful completion of a pre-employment assessment and background check
Successful completion of training and certification testing
If you’re interested, apply online.