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Recording Services FAQs

Why does it take so long to get my recording?

During our busiest months, there are often between 20-30 events per week.  The recording staff edits and uploads recording directly after the concert. Concerts that take place on Fridays-Sundays are usually not processed until the following week. Sometimes, further work is needed to get recordings ready for archival (edits, video synchronization, etc.).

I play in an ensemble, can I get a link to the concert recording?

The Recording Services Manager organizes and generates download links for ensemble directors, faculty members and students who have given recitals only.  If you are a performer in an ensemble or someone’s recital, you must contact them to access the recording.

My child/relative performed on a concert, can I get a link to the concert recording?

The Recording Services Manager organizes and generates download links for ensemble directors, faculty members and students who have given recitals only. If your relative was the primary recitalist, contact them to access the recording.  If your relative performed with an ensemble or on someone else’s recital, they must request access from the ensemble director, or recialist to access the recording.

My recital or concert requires reinforcement and/or playback from a computer or other source.  Is this included in my recital fee?

No.  The recital fee covers a standard, high-quality stereo recording and a single-camera video recording.  Any other requests must be discussed with the Recording Services Manager several weeks ahead of the recital date.  These extra services may require additional staff and could carry additional costs.

What does 4-Camera Live-Switched Video mean?

For Butler ensemble and faculty concerts taking place in Bates Recital Hall, an additional recording staff member is hired to operate four remote-controlled cameras from the studio’s video room. These four cameras are switched in real time to capture different angles and views of the performance for added interest.  The output of these four switched cameras – called the “program” – is what gets recorded (as opposed to the entire content of each individual camera).  This has its limitations but keeps the file sizes manageable. For large ensembles such as Symphony Orchestra, Wind Ensemble, and Jazz Orchestra, it is very helpful (if not necessary) to have a TA in the video room to assist the video operator in directing shots. Contact the Recording Services Manager for more information if needed.

What is the Live Room?

In recording studios, the “live room” is the part of the studio where mics are setup to capture a musician’s performance. It is acoustically treated for a specific sound, either reverberant or dry and is usually large enough to accommodate several musicians at once.  It is contrasted with the “control room” where the engineer adjusts levels, listens through speakers, and operates a mixing board (console).

Can you make me CDs?

The Recording Studio does not handle CD production or duplication.  All recordings are uploaded to UT Box for download.

My recital is in Jessen Auditorium or the Recital Studio.  Does the Recording department provide reinforcement/amplification if I need it?

The recording department does not have any reinforcement capabilities in either Jessen Auditorium or the Recital Studio.  If this is something you need, your best option is to rent from a local source.

What is the standard file management for recording files?

For audio, we cut each piece separately and name as such:

NAME_RECITAL TYPE_DATE_COMPOSER_TITLE

For video, concerts are split into two halves:

NAME_RECITAL TYPE_DATE_FIRST HALF/SECOND HALF

Extra footage is trimmed and slight fade ins/outs are added.

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Building Hours

Fall 2025

Mon - Sat 8am - 10pm

Sun 10am - 10pm

Box Office Hours

Fall 2025

Mon 10am-12pm
Tue 1-3pm
Wed 2-4pm
Thu 1-2pm and 3-4pm
Fri 10-11am and 2-3pm

The Box Office will always be open one hour prior to a concert in the venue in which the performance is to take place.

Instrument Room Hours

Fall 2025

Will be posted soon.

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