November 19, 2024, Filed Under: Honorlock, Media & A/V, Online Proctoring, Teaching & Learning, TestingHow to get help You need help. But maybe you’re not sure whom to contact. So… who you gonna call? Below are three resources you can always turn to for assistance: The School of Nursing Contact (Julia Wolfe, Instructional Technology Specialist at julia.wolfe@austin.utexas.edu or 512 471 4552.) The Center for Teaching and Learning (CTL) Liberal Arts Instructional Technology Services (LAITS) Julia Wolfe – Support within UT Austin School of Nursing Instructional Technology support Need help with Canvas, Zoom, Honorlock, Panopto, Qualtrics, PowerPoint, or… dozens of other software and teaching tools? Not sure if a particular tool or software is approved for use at UT? If I don’t know the answer, I will find it or find someone who does. Instructional Design support Instructional Designers create things that help people learn. So, if you need ANY teaching-related assistance, not just with technology, I’m here to help. I can share ideas from other faculty or help you come up with a custom solution for your class and your students. More information and lots of resources are available here on my blog: https://sites.utexas.edu/son-edtech-design/ CTL – UT Faculty Development & Instructional Support The CTL provides all of UT faculty with many of the same services that I provide within the School of Nursing. But they also have the ability to do much more. Instructional Strategies Teaching with Technology Grad Student Development New Faculty Symposium Grants and Fellowships All these and more are offered by the team at the CTL. And much more information is available on their website: https://ctl.utexas.edu/ LAITS – Desktop & Classroom Support LAITS primarily helps us maintain our computer hardware and our physical equipment. They are also here to help us install and update software, ensure computer security, and more. Desktop support – need assistance with your office or work computer? Maybe you need to software installed or it’s time to upgrade you to a completely new computer. Classroom support – need help in a Nursing classroom with ANY of the audio/visual hardware in our classrooms? Maybe the projector isn’t working, or the microphone is malfunctioning, or you can’t find a USB port for the computer. Contacting LAITS They are available in-person in their 2nd-floor office (NUR 2.104P), please contact them by phone or email. You can call 512-471-5000 or email laits-help@utexas.edu.
