Writing for the Web

Writing for the Web is Different

Your Audience

Voice and Tone

  • Your organizations personality should come through.
  • Treat your users as friends.
  • Follow the example of Mail Chimp and create a guide for the voice and tone of your content.

Headlines, Subheads and Keywords

Meet Content article, Introducing Your Content: Page Titles and Headings.


Things to avoid

  • Academese or marketese – write for your reader, not your ego.
  • Needless words.
  • Avoid pedagogy and paradigms.
  • Feature-length articles.

Utilize the UT Style Guide


  • Not all audiences know what certain abbreviations stand for.
  • Use the correct language for academic degrees, acronyms, addresses, states.
  • Use “The University of Texas at Austin” the first time you refer to the title of the university in text. Upon second reference and thereafter, use “university.” Same with “The College of Fine Arts”
  • If you abbreviate degrees, use periods after all the letters: B.A., M.F.A. and Ph.D.


  • Always spell out the full name, title or phrase upon first reference, followed immediately by the acronym in parentheses.

Capitalization…. Academic degrees, departments, majors, time, classes and courses, titles, student classification.

  • Spell out and use the lower case for academic degrees
  • Capitalize the names of departments except when used in a person’s title
  • Use lower case for majors
  • Don’t capitalize “freshman,” “sophomore,” “junior,” or “senior,” or “graduate student.”
  • Titles are only capitalized when used before a name.

Numbers, Time, Places, Dates

  • When writing a time that falls on the hour, don’t use “:00” State the hour with “a.m.” and “p.m.”  Use “noon” and “midnight.”
  • Punctuation, sensitivities (disabilities, ethnic, sexual orientation), tricky words, how to denote academic papers, publications, movies, plays, songs, etc. are all in the UT Style Guide.

Editorial Calendar

  • Create a plan for the development, delivery and governance of your site—including text, videos and images.
  • Encourage visitors to return to your site by keeping content fresh and up-to-date, websites, blogs and social media.

Managing Your Content Team

  • Select team members to contribute content.
  • Outline roles, responsibilities, policies and procedures.
  • The team analyzes, organizes, make recommendations, interprets, writes and implements content.
  • Respond to requests for content

Learn More

Visit Meet Content’s Clarity and Readability Checklist for Content Creators article. Having a plan before you even start writing is ideal. Follow the example of Mail Chimp’s style guide. LinkedIn Learning’s Writing for the Web training.

Get started

Creating and editing pages in WordPress. Drupal instruction for sites built after 2014.

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