About United Way ATX
United Way for Greater Austin (United Way ATX) brings people, ideas and resources together to fight poverty in our community. Through our focus areas of Education, Health, and Financial Stability, we build opportunity for all people in Greater Austin. We unite the community around collective goals, strategically invest in partners, and execute proven programs that make a real difference for children and families. Something special happens when we Live United.
Internship Opportunities
Operations Intern
The Operations Intern will directly assist the Operations Manager with a wide range of projects related to internal customer service, operational systems, processes and procedures in support of UWATX’s mission. This internship is designed to be both educational and practical. In this internship program, the intern will learn how to take skills she or he may have acquired in school or former job experience, and apply them in a professional setting. He or she will gain a better understanding of the role that support services (operations, facilities, and IT) can play in a non-profit setting, and be better prepared to work in the arena of operations and the nonprofit sector. Through a variety of projects, the Operations Intern will learn the practical application of:
- Customer service by assisting with front desk coverage, answering phones and greeting UWATX guests
- Standard operating procedures by assisting with the development of new SOPs for UWATX
- Knowledge management practices by assisting in building internal website operations content
- Stakeholder management practices by assisting with fielding IT, operations and facility requests
What you’ll gain:
- Foundational and practical operations and non-profit management skills
- Knowledge of the critical role operations plays in a non-profit management
- Exposure to knowledge management systems and practices
- Knowledge of non-profit policies, structure and common practices
- An opportunity to work in a professional environment with ample opportunities to network with Austin professionals
What you’ll bring:
- Proficiency in Microsoft Office and internet applications
- Organized, detail-oriented, and flexible with an ability to prioritize time-sensitive assignments
- High level of confidentiality
- Current enrollment in graduate or undergraduate degree program strongly preferred, fields of study may vary
To apply: Submit a resume and cover letter along with the online application. For questions, call 512-225-0369.
START DATE: Internships are targeted to begin at the start of Spring, Summer, and Fall semesters or January, May, and September, respectively. Exact start date will be determined at time of intern selection.
This position is located in Austin, Texas and reports directly to Operations Manager.
Data Management Intern
The Data Management Intern will partner with the Systems and Operations Team on a wide range of projects related to data analytics, data cleaning, minimum data standards, inter-system communication, list management, internal customer service, knowledge management practices, and other duties as assigned. This internship is a hands-on experience, perfect for the person who loves to jump into complex problems and work their way to a solution. In this role, you will gain a better understanding of the role that data management plays in a nonprofit setting, work directly with many of the teams here at United Way ATX, and learn a whole lot about how a nonprofit operates. This is not a watch-and-learn internship: You’ll have a chance to work directly in systems and see the impact of your work across the organization.
You will get to work on these projects and more:
- Managing email lists of multiple stakeholder groups
- Data cleaning such as identifying and merging duplicates
- Improving a network of multi-system collaboration
- Working with internal stakeholders to ensure their needs are met
- Analyzation system needs and capabilities
- Expansion of process and procedure documentation
- Other tasks as needed
What you’ll gain:
- The pride that comes with making a real difference in your community
- A chance to learn about our community and all the good work happening across the nonprofit sector
- Foundational and practical data management skills
- Knowledge of the critical role data management and knowledge management play in a nonprofit setting
- Exposure to data management best practices
- Customer service experience in working with internal stakeholders
- Knowledge of how a nonprofit operates
- A chance to work in a professional environment with ample opportunities to network with passionate Austin professionals
What you’ll bring:
- Passion for our Austin community and desire to make a real impact
- Proficiency with data management tools and a willingness to learn more
- Proficiency in Microsoft Office and internet applications
- Ability to manage priorities and deadlines effectively
- Organization, attention to detail, and flexibility, with an ability to prioritize time-sensitive assignments
- Kindness and a positive upbeat attitude
Are you ready to apply?
Submit your resume and cover letter along with an online application. For questions, call 512-225-0369.
Start date: We are seeking candidates who can start at the beginning of the Spring, Summer, or Fall semesters, and stay with us for at least 3 months. Exact start and end dates will be determined with the selected candidate.
This position is located in Austin, Texas and reports directly to the Director of Operations and Infrastructure.
Mission Advancement Intern
What we offer:
A United Way ATX Mission Advancement Intern is a creative and independent individual with an adaptive style who is passionate about fighting poverty in our community. As a Mission Advancement Intern you will spend up to 20 hours per week (for part-time positions) leading identified, self-contained projects under the supervision of a Mission Advancement Director or Manager as well as expanding your knowledge in United Way ATX issue areas and community needs in Austin/Travis County. Mission Advancement Interns will also provide administrative support to ongoing work when appropriate. Mission Advancement Interns are invited to participate in team and community meetings and activities as appropriate and in line with the agreed to internship schedule.
Who you are:
- Mission focused and results driven. You’re committed to improving the lives of low-income families and their young children in our community, and you’ll manage assigned projects to achieve meaningful and measurable impact.
- Detail-oriented and tactical. You thrive on assisting with complex projects. You can organize data, timelines, and hone your research and communication skills for maximum accountability.
- A strong problem-solver. You have an ability to learn quickly and thrive on identifying solutions in a dynamic environment where you can assess internal and external conditions that affect your project goals.
- An excellent communicator. You have an ability to listen actively and effectively communicate complex information in a compelling manner to variety of audiences. You maintain high ethical standards for confidentiality and respectful communications. You’re comfortable and competent with a wide-range of communication tools, including social media.
- A team-player. You enjoy collaborating with internal and external partners to better understand and communicate conditions for young children and their families. You actively contribute to group problem-solving and planning exercises.
What you’ll bring:
- Current enrollment in a relevant educational program including undergraduate or graduate programs, associate programs, workforce development programs, certification programs, etc.
- Experience or course-work in a United Way ATX issue area (including early childhood, workforce development, economic development, poverty reduction, social service provision, public policy and advocacy, etc.) or in a functional area (including program/project management, grant writing or administration, communications, etc.)
- An ability to work in a cross-functional, fast-paced work environment.
Are you ready to apply?
Submit your resume and cover letter along with an online application. For questions, call (512) 225-0394.
This position is located in Austin, Texas and reports directly to the assigned Mission Advancement Director.
Success by 6 Pre-K Language Tutor Intern
Who we want:
The Success by 6 Pre-K Language Tutor Intern will be responsible for assisting with the administrative side of professional development for program tutors, fingerprinting, and program design. As the SX6 Pre-K Language Tutor Intern you will be trained to fully understand the goals of this program and work closely with the UWATX Program Manager to implement, curriculum training, communication with partnering schools and coordinate tutor hires. This will include but is not limited to, frequent communication with tutors to provide online support with curriculum and technology, identifying and implementing procedures to streamline teacher – tutor communication, and supporting program director in implementation modification during COVID school closures. This position will report to the Manager of Pre- K Language Tutor Program.
The Success by 6 Pre-K Language Tutor Intern will be responsible for assisting with the administrative side of professional development for program tutors, fingerprinting, and program design. As the SX6 Pre-K Language Tutor Intern you will be trained to fully understand the goals of this program and work closely with the UWATX Program Manager to implement, curriculum training, communication with partnering schools and coordinate tutor hires. This will include but is not limited to, frequent communication with tutors to provide online support with curriculum and technology, identifying and implementing procedures to streamline teacher – tutor communication, and supporting program director in implementation modification during COVID school closures. This position will report to the Manager of Pre- K Language Tutor Program.
Who you are:
- Highly organized. You thrive on creating and implementing clear protocols and systems for collecting and sharing information.
- Efficient and effective. You seek out ways to streamline work and strive to produce high quality and accurate results.
- Values difference: Recognizing the value that different perspectives and cultures bring to an organization.
- Warm and energetic. You have a positive outlook on the world and enjoy interacting with a wide variety of people in diverse settings
- A clear communicator. You have the ability to listen actively and effectively communicate complex information in a compelling manner to a variety of audiences. You can articulate expectations and directions in a clear and concise way, and adjust the message to meet the needs of your audience.
- Data minded. The Fidelity of data is important to you. You are detailed and methodical when collecting information and reporting data to internal and external stakeholders.
What you’ll bring:
- Experience in working with new structures effectively
- Strong interpersonal skills
- Desire to push forward the support of bridging the gap of inequities in the Austin community
- Demonstrated experience working with a diverse set of stakeholders
- An ability to work in a cross-functional, fast-paced work environment
To learn more and apply, click here!
Notice: The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Management has the right to assign or reassign duties and responsibilities at any time. UWATX is an “at-will” employer.